Community Support for Homelessness and vulnerable individuals
The Town of Newmarket works with other level of government such as
York Region to provide support for those in our community who are homeless or vulnerable. View below for information on available resources to assist you.
During extreme cold weather, the Ray Twinney Recreation Complex (within the York Region drop-in program) and the Magna Centre lobby area (proof of vaccination required) will be open as a warming centre during its regular hours of operation. Those who are unvaccinated, partially vaccinated or status unknown will be asked to go to the Ray Twinney Recreation Complex as a warming centre.
Daily drop-in program for those experiencing or at risk of homelessness
York Region is offering a new drop-in program in partnership with Inn From the Cold, Krasman Centre and Town of Newmarket at the Ray Twinney Recreation Complex (lounge 1) at 100 Eagle Street West - enter at the southwest side of the building.
- When: Monday to Friday from 10 a.m. to 4 p.m. (closed on weekends and holidays)
- Questions? Call the Drop-by Program staff Monday to Friday from 10 a.m. to 4 p.m. at 647-512-8754
The program provides vital services and supports to people experiencing or at risk of homelessness within a safe and warm environment. Learn more about what is being offered at this drop-in program.
All individuals or couples experiencing homelessness in York Region who are looking for shelter during a Cold Weather Alert are asked to call the Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140 or email TransitionalShelter.Line@york.ca.
Families with children seeking shelter during Cold Weather Alerts should contact Leeder Place Family Shelter by calling Blue Door at 1-888-554-5525
Tips on Staying Warm
- Limit your exposure to extreme cold weather
- If it's too cold outside, consider staying indoors
- Make sure your head, face, ears, neck, hands and feet are well protected
- Avoid alcoholic beverages as they cause your body to lose heat more rapidly
Emergency and Transitional Housing
There are seasonal emergency housing and shelters and other emergency housing facilities across York Region for people experiencing homelessness. In Newmarket, those seeking shelter can contact or visit one of the following:
For more information, please call the Town at 905-895-5193 or York Region Health Connection at 1-800-361-5653. For the death of hard of hearing, contact York Region at 1-877-464-9675 or 1-866-512-6228.
During extreme hot weather warnings issued by York Region the Town will open its temporary cooling facility located at the Ray Twinney Recreation Complex (100 Eagle Street West). The cooling station will remain open as long as the York Region Heat Warning is in effect. The general hours of operation are 9 a.m. to 4:30 p.m.
Residents who are using the cooling station must follow public health guidelines by practicing proper hand hygiene and staying at least 6ft./2m. away from others using the facility (physical distancing).
Residents will be screened by staff when they arrive and asked to sanitize their hands and wear a mask / face covering before entering. Disposable masks will be provided.
Residents who wish to use the cooling station are also asked to self-assess their health before arriving at the cooling station. Those who have any of the symptoms of COVID-19 (noted below) are asked to refrain from entering the building and to seek assessment and testing as early as possible at Newmarket's COVID-19 Assessment Centre at Southlake Regional Health Centre (596 Davis Drive). It is also important for the resident and any close contacts to self-isolate for 14 days.
Symptoms can include but are not limited to:
- Fever (temperature of 37.8 or greater)
- New or worsening cough
- Shortness of breath
Other symptoms can include:
- Sore throat or difficulty swallowing
- New smell or taste disorder(s)
- Nausea / vomiting, diarrhea or abdominal pain
- Runny nose, or nasal congestion (unrelated to seasonal allergies, post nasal drip etc.)
Those looking for additional assistance can contact Inn from the Cold at 905-895-8889 or York Region's Outreach Team at 1-866-553-4053.
For more information on COVID-19 in York Region, visit york.ca/covid19. For more information on how to protect yourself against extreme heat, visit Health Canada's website.
Tips on Staying Cool