Recreation and Culture

Contacts

Municipal Office

395 Mulock Drive P.O. Box 328 Station Main, Newmarket, Ontario
L3Y 4X7
905-895-5193

Email Us

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Click here to view the Adults 55+ Summer Magazine

Follow these simple steps to easily access your program information:

  1. Browse the magazine

  2. Select area of interest - i.e. Preschool, Children, Youth, Swimming etc.

  3. Click tiles for specific programs -  i.e. Arts and Culture, Sports, General/Education etc. This will take you to Xplor for all program dates, times and registration information

For current programs, drop-in sessions and how to register please click the tiles below:

Adult Programs Web2020Tiles-13.png Web2020Tiles-11.png Childrens Programs Inclusion and Special Needs Programs Library Programs Preschool Programs Rec Pass SummerGuide-Tiles-12.png SummerGuide-Tiles-04.png

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Can no longer participate in a registered program? Withdrawals can be completed online at newmarket.perfectmind.com or through our online form. 
Please note: Withdrawals for Aquatic Leadership courses cannot be completed online. An online form must be completed.

Cancellation Options Refund Policy
7 or more days prior to the start of the programFull refund
6 or less days prior to the start of the programNo refund, unless medical documentation is provided

 

If you need to withdraw less than 7 days prior to the start date due to a medical reason, please fill out the online form.

How to Withdraw Online:

  1. Visit newmarket.perfectmind.com and log in with your email address and password.
  2. Click on the client you are looking to withdraw and scroll down to Schedules.
  3. Click to Switch to List View then find the program you are looking to withdraw from. Click on Actions then Withdraw.

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Q: Am I able to withdraw due to a medical reason?

A: You may withdraw at any time with medical documentation. All credits/refunds will be prorated. 

Q: I need to withdraw less than 7 days prior to the start of the class, or after the class has begun due to an extenuating circumstance. What should I do?

A: Please submit a withdrawal and refund request via our online form. All approvals will be up to the discretion of the Town of Newmarket.

Q: Will a refund request be considered after a program has ended?

A: Unfortunately requests submitted after the program has ended will not be considered.

Q: Will a refund be issued if I miss a class?

A: In the event that you are unable to attend one or more classes, a make-up class, refund or credit will not be offered unless medical documentation is provided.

Q: My program was cancelled, will I receive a refund?

A: Yes, you will receive a full credit, refund or may be transferred to another available class.

Q: My cheque has insufficient funds. What happens?

A: You will be charged a non-sufficient funds fee of $50. The repayment must be made in cash, debit or certified cheque prior to attending the next class. 

Q: The program has started. Am I too late to register?

A: Some programs allow for late registration. Please contact our Customer Service team for availability at 905-953-5303 or info@newmarket.ca


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We welcome our community's feedback and input and would love to hear from you on what programs / activities you would like to see offered by the Town.  Email us at recreation@newmarket.ca with your suggestions.

Stay up-to-date on the latest Town updates by following  @TownofNewmarket on TwitterFacebook  and Instagram

Questions? Should you have any questions, please contact Customer Service by phone at 905-953-5303 or e-mail at info@newmarket.ca

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